Last Updated: August 31, 2026

Dice Traders LLC (“Dice Traders”, “we”, “us”, or “our”) operates the website dicetraders.com and is committed to protecting the privacy and personal information of our customers and website visitors.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you use our website or purchase our products.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Dice Traders, we may collect information such as:

• Full name

• Delivery address

• Billing address, where applicable

• Phone number

• Email address

• Order and purchase information

• Payment-related information

• Information you provide when contacting customer support

• Website usage, device, browser, and technical information

• Information collected through cookies and similar technologies

We only request information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our website.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders

• Arrange delivery within the UAE

• Confirm and communicate order details

• Contact you regarding your order

• Process payments and Cash on Delivery orders

• Provide customer support

• Handle returns, refunds, replacements, and complaints

• Improve our website, products, and services

• Detect and prevent fraud, misuse, or security issues

• Comply with applicable UAE laws and legal obligations

• Send promotional or marketing communications where permitted and where you have provided the necessary consent

3. Payment Information

Payments may be processed through third-party payment providers.

Dice Traders does not need to store complete card details when payment is processed through a third-party payment provider. Payment providers may collect and process payment information according to their own privacy policies and security practices.

Cash on Delivery orders may require your name, phone number, and delivery address so that the order can be successfully delivered.

4. Sharing Your Information

We may share relevant information with trusted service providers where necessary to operate our business, including:

• Delivery and courier companies

• Payment service providers

• Website and technology service providers

• Customer support providers

• Fraud prevention and security providers

• Professional advisers where necessary

• Government authorities or law-enforcement bodies where legally required

We do not sell your personal information to third parties.

We only share information that is reasonably necessary for the relevant business or legal purpose.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Understand how visitors use the website

• Improve website performance

• Support advertising and marketing activities where applicable

You may be able to control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

6. Protection of Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer service, accounting, legal, regulatory, security, and business requirements.

When information is no longer required, it may be securely deleted or otherwise disposed of where appropriate.

8. Your Privacy Rights

Depending on applicable UAE law and the circumstances of the processing, you may have rights concerning your personal information, including rights to request access to, correction of, or other appropriate handling of your personal information.

If you have a privacy-related request or concern, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites or services. Dice Traders is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Dice Traders LLC
Website: dicetraders.com
Email: support@dicetraders.com
Location: United Arab Emirates