Last Updated: August 31, 2026

At Dice Traders, we deliver our products across the United Arab Emirates.

1. Delivery Areas

We currently provide delivery services within the United Arab Emirates (UAE).

Orders may be delivered to eligible residential, commercial, and other valid UAE delivery addresses supported by our courier partners.

2. Delivery Time

Our estimated delivery time is:

3–5 business days

Delivery times are estimates and may vary depending on:

• Your delivery location

• Product availability

• Order confirmation

• Courier schedules

• Public holidays

• Weather conditions

• Unexpected logistical or operational delays

We will make reasonable efforts to ensure your order reaches you within the estimated timeframe.

3. Shipping Charges

Delivery charges are calculated and displayed at checkout based on the applicable delivery details and order.

Any applicable shipping charge will be shown to you before you complete your purchase.

4. Order Processing

Orders are processed after successful order confirmation.

For Cash on Delivery orders, we may contact you by phone or other available communication methods to confirm the order before dispatch.

Processing or delivery may take longer if we are unable to confirm your order or if the information provided is incomplete or inaccurate.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• Mobile number

• Building or villa information

• Street or area

• Emirate

• Any other information reasonably required by the courier

Dice Traders is not responsible for delays caused by incorrect or incomplete delivery information provided by the customer.

6. Delivery Attempts

Our courier partner may make reasonable delivery attempts.

If the customer is unavailable, does not respond to the courier, or provides incorrect delivery information, additional delivery arrangements may be required.

Repeated failed delivery attempts may result in the order being cancelled.

7. Delayed Deliveries

Although we aim to deliver orders within 3–5 business days, circumstances outside our reasonable control may cause delays.

These may include severe weather, public holidays, courier disruptions, incorrect addresses, unexpected logistical issues, or other circumstances beyond our control.

If your order is significantly delayed, please contact us at:

support@dicetraders.com

8. Damaged Packages

If your package appears visibly damaged when delivered, please inspect the product as soon as reasonably possible.

If the product itself is damaged or defective, contact us within 3 days of delivery and provide your order details along with clear photographs or video showing the issue.

9. Contact Us

For shipping-related questions, please contact:

Dice Traders LLC
Email: support@dicetraders.com
Website: dicetraders.com
Delivery Area: United Arab Emirates