Last Updated: August 31, 2026

Welcome to Dice Traders, operated by Dice Traders LLC. By accessing or using dicetraders.com, placing an order, or purchasing products through our website, you agree to these Terms & Conditions.

Please read these terms carefully before using our website.

1. About Dice Traders

Dice Traders LLC operates an online retail store providing products to customers within the United Arab Emirates.

Our products may include household, electronics, personal-use, and other consumer products offered through our website.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities

• Attempt to gain unauthorised access to the website or its systems

• Interfere with the security or operation of the website

• Submit false or misleading information

• Abuse our ordering, payment, return, or refund processes

• Copy or reproduce website content without permission

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences may occur due to:

• Screen or device settings

• Product packaging updates

• Manufacturer changes

• Photography or lighting

• Supplier specifications

We reserve the right to correct errors or update product information where necessary.

4. Product Availability

All products are subject to availability.

If an ordered product becomes unavailable after an order has been placed, we may contact you regarding the order and, where appropriate, offer an alternative, replacement, or refund.

5. Prices

All product prices are displayed in UAE Dirhams (AED), unless otherwise stated.

Prices may be changed at any time without prior notice. The price applicable to your order will be the price displayed at the time your order is placed, subject to any obvious pricing error.

Delivery charges, where applicable, are calculated and displayed at checkout.

6. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

We reserve the right to refuse or cancel an order where reasonably necessary, including in situations involving:

• Incorrect or incomplete customer information

• Product availability issues

• Suspected fraudulent activity

• Pricing or listing errors

• Delivery limitations

• Other legitimate operational or legal reasons

If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our Refund Policy.

7. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders within the UAE.

When placing a COD order, you agree to provide accurate contact and delivery information and to be available to receive and pay for the order.

Repeated refusal to accept confirmed COD orders may result in restrictions on future COD orders.

8. Delivery

Dice Traders currently delivers within the United Arab Emirates.

Estimated delivery time is generally 3–5 business days after order confirmation, subject to product availability, location, courier conditions, public holidays, weather, or other circumstances beyond our reasonable control.

Delivery charges, where applicable, will be calculated and displayed during checkout.

For more information, please see our Shipping Policy.

9. Returns, Refunds and Defective Products

Returns and refunds are handled according to our Returns & Refund Policy.

If you receive a defective, damaged, incorrect, or otherwise qualifying product, please contact us as soon as possible and preferably within 3 days of delivery.

Where appropriate, we may request photographs, videos, order details, or other information to assess the issue.

10. Product Use and Safety

Customers are responsible for using products according to the manufacturer's instructions, warnings, specifications, and intended purpose.

Where a product includes safety instructions or manufacturer guidance, customers should read and follow those instructions before use.

Dice Traders should not be held responsible for damage or injury resulting from misuse, improper installation, modification, negligence, or use contrary to the manufacturer's instructions, except where applicable law provides otherwise.

11. Intellectual Property

All website content, including text, graphics, logos, photographs, product information, design elements, and other materials, is owned by or licensed to Dice Traders LLC unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, delivery providers, analytics services, and other technology providers.

Use of these services may also be subject to the relevant third party's terms and policies.

13. Limitation of Liability

To the extent permitted by applicable law, Dice Traders LLC will not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, interruptions, natural events, or other external circumstances.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable UAE law.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after an update means that the updated terms will apply to your future use of the website and purchases.

15. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of the United Arab Emirates.

Any disputes will be handled by the competent authorities and courts with appropriate jurisdiction in the UAE.

16. Contact Us

For questions regarding these Terms & Conditions, please contact:

Dice Traders LLC
Website: dicetraders.com
Email: support@dicetraders.com
Location: United Arab Emirates